Shopee MY Help Center
Shopee Policies
Hi, how can we help?
[ShopeeFood Merchant] What is ShopeeFood's Menu and Content Policy?
English | Bahasa Malaysia
ShopeeFood Menu & Content Policy
General Policy
ShopeeFood has the rights to verify and review the items submitted by Merchants to be displayed on the platform.
- Based on the review, ShopeeFood will decide whether or not to display any of the items onto the platform.
- Items that are not allowed to be sold on ShopeeFood include food & beverages that are unusual / non-consumable by the public based on Shopee’s considerations and policies.
- In addition to the sale of food & beverages, Merchants are allowed to sell items that are intended as eating & drinking aids as well as shopping bags (as an effort to reduce the use of plastic bags). These items are also subjected to review to determine eligibility for display on the platform.
List of permissible non-food items, include, but are not limited to:
# | CATEGORY | ALLOWED NON-FOOD ITEM |
1 | Drinking utensils | Straws |
2 | Tableware | Spoon, Fork, Food Container |
3 | Others | Tumbler |
Shopping / Tote bag | ||
Face mask | ||
Other promotional merchandise |
Was this article helpful?
Yes
No
Do You Have Any Other Questions?
Have a chat with us
Shopee: 24Hours, Shopeefood: 7am-10pm
Give us a call
Shopee: 8am-7pm
